I stayed with my boyfriend from May 31st to June 2nd, Sara was very friendly with us throughout. The area is beautiful, and so is the room at first glance. Unfortunately, I cannot give a good rating for cleanliness due to some shortcomings in the sanitation and hygiene service, not attributable to the property manager. We noticed the absence of bidet and face towels (resolved on the same day), but when we returned in the evening, we found that the bathroom had not been cleaned. There were hairs, including one stuck to the shower, and the shower glass was covered in water and limescale, indicating that it had presumably not been cleaned before our arrival. Additionally, when we discovered the bed, the sheets were crumpled and a pillow was completely rumpled, as if the sheets had not been changed. I am sorry because this B&B is located in a very convenient area for us and I would have happily returned.
stayed from 05/31/2024 to 06/02/2024
The answer from the host:
Gentile Signora,
Siamo felici abbia apprezzato la struttura e la colazione. Per quanto riguarda la pulizia devo contraddirla, per noi la sanificazione è di primaria importanza, le stanze vengono pulite ed igienizzate ad ogni cambio ospite inoltre offriamo pulizia giornaliera, di cui voi purtroppo non avete usufruito poiché eravate in stanza durante l’orario del servizio. Le lenzuola vengono assolutamente cambiate ad ogni cambio ospite.
La ringrazio per la recensione e la saluto.